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Terms & Conditions
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Terms & Conditions

Clear guidelines and terms governing our tour bookings, transfer services, cancellations, and guest experiences in Armenia.

Agreement

General Terms & Acceptance

Welcome to Chris Armenia Tours. These Terms & Conditions govern all tour bookings, transfer services, custom travel packages, and lodging assistance provided by Chris Armenia Tours.

By requesting a tour quote, booking a private excursion, using our transfer services, or submitting a reservation form through our website or direct communication channels, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions.

Reservations

Booking & Reservations

Direct Consultation & Customization

Every tour with Chris Armenia Tours is crafted around your travel dates, group size, and personal preferences. Bookings are formally confirmed once travel dates, vehicle details, and tour itineraries are mutually agreed upon in writing (via email, website booking form, or WhatsApp).

Deposit & Confirmation

For certain multi-day tours, peak-season travel, or custom accommodation bookings, a non-refundable deposit may be requested to secure vehicles and local arrangements.

Financial Terms

Pricing & Currency

All prices quoted on our website or provided in direct quotes are transparent, with no hidden booking fees.

Accepted Currencies

Quotes can be displayed in USD, EUR, or AMD (Armenian Dram). Final settlements can be made cash on arrival or pre-arranged electronic transfer.

Inclusions & Exclusions

Quotes clearly state what is included (e.g., comfortable vehicle, private driver/guide, fuel, bottled water) and excluded (e.g., entrance tickets, personal meals unless specified).

Cancellation Policy

Cancellations & Refunds

We understand that travel plans can change unexpectedly. We aim to keep our cancellation policy as flexible as possible:

Up to 48 Hours Before TourFree cancellation for single-day tours with full refund of prepaid balances.
Less Than 24 Hours NoticeCancellations made less than 24 hours prior to scheduled departure may incur a 50% fee to cover pre-allocated vehicle driver schedules.
Weather & Unforeseen EventsIn the rare event of severe weather, mountain pass blockages, or force majeure, tours will be rescheduled at no extra charge or fully refunded.
Flexibility

Itinerary Adjustments

Because all our tours are private, we embrace flexibility during the journey. If you wish to spend more time at a monastery, stop for photos along scenic mountain routes, or try a local tavern, Chris will happily adjust the pace.

Major route alterations requested on the day of travel that involve significant extra distance or additional overnight stays will be agreed upon with you prior to modification.

Safety & Respect

Guest Conduct & Safety

Guests are expected to treat local sites, historical monuments, local communities, and guides with respect.

Seatbelt usage is mandatory in all our vehicles. Chris Armenia Tours reserves the right to refuse service to any individual exhibiting disruptive, illegal, or hazardous behavior during a tour.

Travel Insurance

Liability & Travel Insurance

While our vehicles undergo regular mechanical inspection and passenger insurance is maintained in accordance with Armenian transport regulations, guests are strongly advised to purchase comprehensive international travel insurance covering personal health, lost luggage, and trip interruptions.

Jurisdiction

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Armenia. Any legal disputes arising in connection with our services shall be subject to the jurisdiction of the courts of Armenia.

Need Further Clarification?

If you have questions about our booking policies or custom tour terms, get in touch directly.